Copilot Is Now HIPAA Compliant

Marlon Misra -

Copilot is now HIPAA-compliant, which means healthcare startups and healthcare consulting firms can now use our client portal software for their business operations without worrying about data privacy breaches for their patients. Our client collaboration portal allows you to easily productize your healthcare services and deliver streamlined customer experiences to your clients.

Copilot’s comprehensive HIPAA audit was carried out by Insight Assurance LLC, a licensed accounting firm registered with the American Institute of Certified Public Accountants (AICPA). Read on to learn more about HIPAA and how it benefits Portal users.

HIPAA explained

The Health Insurance Portability and Accountability Act (HIPAA) is a United States federal legislation regarding data privacy and security for sensitive medical information and was passed into law by President Bill Clinton on Aug. 21, 1996.

The law consists of five sections or titles:

  1. HIPAA Health Insurance Reform prevents the loss of health insurance coverage for people who've lost their jobs, changed jobs, or have pre-existing medical conditions.
  2. HIPAA Administrative Simplification spells out the U.S. Department of Health and Human Services (HHS) patient data security standards and patient health information privacy regulations for healthcare organizations.
  3. HIPAA Tax-Related Health Provisions outlines tax-related provisions and guidelines for medical care.
  4. Application and Enforcement of Group Health Plan Requirements further states the healthcare coverage reforms for people with pre-existing medical conditions.
  5. Revenue Offsets highlights company-owned life insurance provisions and the treatment of those who lost their U.S. citizenship for income tax purposes.

HIPAA Title II (Administrative Simplification Provisions) is the compliance standard for healthcare consultants and healthcare service providers in the United States, like Portal.

HIPAA compliance checklist

HIPAA-compliant service providers must:

  • Develop strong security administrative systems in line with HIPAA compliance rules.
  • Secure all patients’ personal health information.
  • Perform annual HIPAA risk assessments.
  • Establish medical data breaches incident response protocols.
  • Identify data security gaps and build a plan to address these gaps.

What is the benefit of HIPAA compliance for Portal users?

In February 2020, more than 1.5 million healthcare records were breached in the United States. This represents a 231% increase in the total number of breached medical records, according to HIPAA Journal.

HIPAA compliance confirms Copilot's commitment to data security and privacy and empowers our healthcare customers to protect their patients’ health information completely. HIPAA’s privacy rule protects all “individually identifiable health information that is held or transmitted by a covered entity”, including:

  1. Personal information like biodata and Social Security Number
  2. All medical history (past, present, and future)
  3. Any treatment, diagnosis, or care provided to patients
  4. Financial records for the medical care provided, especially records that can be used to identify patients
  5. Shared medical records like a laboratory test report that contains identifying information — the patient's name, for example — and can be easily associated with the patient's health data.

An NCR survey shows that “86.7% of patients believe that the reputation of a hospital brand is either important or very important.” Data security and privacy increase business credibility, build your business’s reputation, and help you earn patient loyalty.

Create a client portal for your healthcare business

You can set up a client collaboration portal in a few minutes and start delivering secure customer experiences to your healthcare clients. Try it for free!